Sometimes it can feel daunting trying to figure out where to start with creating policies and procedures in the workplace. However, creating a manual mostly is about formalising the way that you probably already do a job or task and if working with others is about coming to an agreed position on how things need to be done in your organisation.
Having a good list of policies and procedures is an important part of succession planning and articulating how and why things are done in your organisation.
This is intended as a series of starter-tips to help you get through this process.
Firstly, start with getting 10 Policies and Procedures done as a start and then aim to do a set number per week or month until you are done, so the overall task is not so daunting.
Then:
Policy
Policies are clear, simple statements of how your organisation intends to conduct its services, actions or business. They provide a set of guiding principles to help with decision making. Policies don’t need to be long or complicated – a couple of sentences may be all you need for each policy area.
Procedures
Procedures describe how each policy will be put into action in your organisation. Each procedure should outline:
Procedures might just be a few bullet points or instructions.
Policies and their accompanying procedures will vary between workplaces because they reflect the values, approaches and commitments of a specific organisation and its culture. But they share the same role in guiding your organisation.
Policy Writing Tips
Procedure Writing Tips